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A Framework for Effective Corporate Communication after Cybersecurity Incidents
August 4 (2021) @ 3:00 pm - 4:00 pm
A cybersecurity incident can cripple an organization, particularly because of the related risk of significant reputational damage. As the likelihood of falling victim to a cyberattack has increased, so too has the importance of understanding what effective corporate communications and public relations look like after an attack. Key questions that need immediate answers include: What messages should be communicated to customers? How should correspondence be released? Who should speak to the media and public? In this talk, Dr. Nurse presents recent research into a playbook to support companies in deciding how to answer these questions and more. This work is grounded in real-world case studies and academic insights and has been validated and refined through interviews with senior security and crisis response industry professionals. The published article can be found here: https://doi.org/10.1016/j.cose.2020.102036
Zoom Meeting link: https://newcastleuniversity.zoom.us/j/81114387162?pwd=YzVyTjM1Qm9zSnk3aURxZDdKc1BkUT09
Meeting ID: 811 1438 7162
Youtube live stream: https://youtu.be/B9llJTRkLTQ